Terms and Conditions

Welcome to Flow Chiropractic Clinic! We’re excited to be part of your health journey. Before booking an appointment, please take a moment to read through the following terms and conditions. These help ensure a smooth experience for both you and our team.

1. General Information

Flow Chiropractic Clinic provides chiropractic care, postural advice, and health education tailored to your individual needs.

All care is provided by a qualified chiropractor registered with the General Chiropractic Council (GCC).

Your personal information will be handled with the utmost confidentiality in accordance with GDPR regulations. Please refer to our Privacy Policy for more details.

2. Appointments

All new patients are required to complete a health intake form prior to their first appointment.

Appointments are available by prior booking only.

Please arrive on time. If you are more than 10 minutes late, we may not be able to see you, and the session may still be charged in full.

3. Fees & Payments

A full list of current fees is available on our website or at reception. *£25 of the fee is the booking fee.

Payments must be made at the time of booking or immediately after your appointment unless otherwise agreed in advance.

We accept card payments, bank transfer, and cash.

4. Cancellation & Changes Policy

We completely understand that life can throw the occasional curveball. If you need to cancel or change your appointment, please let us know as early as possible — it really helps us keep the clinic running smoothly.

As a holistic clinic, we work with longer, more spacious appointment times. This means we see fewer people each day, and the slot you book is fully reserved just for you. Because these appointments are unlikely to be filled at short notice, the first £25 of every booking is a non-refundable calendar-holding fee.

All appointments are paid in full at the time of booking. The initial £25 secures your time in our diary and is non-refundable except in exceptional or mitigating circumstances at the clinic’s discretion.

Cancellations or changes made less than 48 hours before your appointment will incur a 50% fee.

Cancellations or changes within 24 hours — or failure to attend without notice — will be charged the full appointment fee.

Thank you for your understanding and for supporting how we run our small, independent clinic. It allows us to give each person the dedicated time and care they deserve.

5. Health & Safety

Chiropractic care involves physical assessment and may include manual adjustments or other therapeutic techniques. Your chiropractor will explain any procedures in advance.

You are responsible for informing your chiropractor of any changes in your health status or medications.

If you feel uncomfortable or wish to stop treatment at any time, please let us know immediately.

6. Consent to Treatment

By attending your appointment, you consent to undergo chiropractic assessment and treatment as discussed with your chiropractor.

You may withdraw your consent at any time, without affecting your future care.

7. Complaints

We aim to provide the highest standard of care. If you have any concerns, please let us know so we can address them promptly.

Formal complaints can be made in writing to the clinic.

By booking an appointment at Flow Chiropractic Clinic, you confirm that you have read, understood, and agree to these Terms & Conditions.

Find us in Willway Yard, Willway Street, Bedminster, Bristol BS3 4AZ

How we can help you

As chiropractors and massage therapists working together, we offer a comprehensive approach to pain relief and overall wellness. Our chiropractic care focuses on the full body, helping with balance and alignment, giving your nervous system the stimulation it needs to assist your body’s natural ability to heal. Massage therapy targets muscle tension, improves circulation, and enhances relaxation. By combining these therapies, we address both the structural and muscular components of your discomfort, promoting faster healing, reducing stress, and preventing future issues. This integrative care helps patients experience deeper, longer-lasting relief and improved physical performance in their daily lives.

Lower Back Pain

Back pain can be all encompassing, don’t let it hold you back. Whether its pain changing position or bending forward, these are things that can be worked with to help and improve.

Sciatica

Shooting pain down the leg? Pain is worse when sitting, with pain radiating from buttock to the foot when changing position? Getting everything moving correctly can help take the pressure away from the causes of these issues.

Shoulder Pain

Pain when moving the arm, lifting objects or when at rest? Not only will we work on rebalancing and making sure the shoulder position, nerves and blood flow are working with each other, we will also get some strength work planned to help stop these issues from returning.

Neck Pain

Pain when turning your head? Pain worse in the morning? Spending a lot of time sat in one position or sat at a desk? By getting the neck moving and finding balance, this can help make positive changes throughout your body.

Hip Pain

Pain when turning over, worse when bending forwards or turning round? Pain when going up or down stairs? The hips are so important for our daily movements, making sure they are level can put balance back in the whole body.

Muscular Tension & Injuries

Discomfort and tension. Muscle knots and aching pains. Whether from poor posture, working a lot or training hard, muscle tension can lead to more serious injuries. Reducing the tension will help reduce the chances of injuries and also speed up the recovery time of existing injuries.

ZT System Rebalancing

The systems of our body control everything, from blood flow, brain function and digestion to how our muscles work or hormones are released and more. We need these systems to be connected, balanced and functioning. Finding this balance can be from a small tweak that makes the biggest difference.

Headaches

Headaches can significantly disrupt your daily life, stopping us being able to do the things we love. Whether we spend too much time sat in awkward positions on screens or we have tightness in the neck and shoulders, these are some reasons headaches can occur. We help release tension on the neck and head letting things flow and move more freely.